Disclaimer

Not a Crisis Service

New Steps Care does not provide emergency or crisis intervention services. Our services are not intended for use in crisis situations or emergencies. If you are experiencing a mental health crisis or emergency, please:

No Doctor-Patient Relationship

The information on this website is for informational purposes only and does not constitute medical or mental health advice. Viewing this website, submitting a contact form, or communicating with New Steps Care via email does not create a therapist-client relationship.

A formal therapist-client relationship is established only when you complete the intake process, sign the required consent forms, and attend your first scheduled therapy session.

Not a Substitute for Professional Medical Advice

The content on this website, including blog posts, articles, and general information, is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, mental health professional, or other qualified health provider with any questions you may have regarding a medical or mental health condition.

Never disregard professional medical advice or delay seeking it because of something you have read on this website.

No Guarantees of Outcome

While we strive to provide high-quality, evidence-based therapeutic services, New Steps Care makes no guarantees, representations, or warranties regarding the outcome of therapy services. Results vary from person to person, and success in therapy depends on many factors including client engagement, consistency of attendance, and individual circumstances.

Therapy is a collaborative process, and your active participation is essential to achieving your goals.

Telehealth Limitations

New Steps Care provides services exclusively via telehealth. While research demonstrates that telehealth therapy is effective for most conditions, there are inherent limitations to virtual care:

• Technical issues may interrupt or interfere with sessions
• Physical examinations cannot be conducted remotely
• Some conditions may require in-person evaluation or treatment
• Emergency intervention cannot be provided virtually
• The therapist cannot physically intervene in crisis situations

If your needs cannot be appropriately met through telehealth, we will provide appropriate referrals for in-person services.

Geographic Limitations

New Steps Care provides services to residents of Florida, Virginia, Maine, and Iowa. You must be physically located in a state where your treating clinician is licensed at the time of each session. We cannot provide services to individuals located outside of our licensed jurisdictions.

Accuracy of Information

We make every effort to ensure that the information on this website is accurate and up-to-date. However, New Steps Care makes no representations or warranties about the accuracy, completeness, or reliability of any information on this site.

The website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. We do not endorse or make representations about third-party websites or services.

Insurance and Financial Information

While we make efforts to verify insurance coverage and provide accurate fee information, we cannot guarantee coverage or reimbursement. Insurance benefits vary by plan, and it is ultimately your responsibility to understand your coverage and any out-of-pocket costs.

Fee information provided on this website is subject to change. Current fees will be discussed during your consultation and confirmed before you begin services.

Testimonials and Reviews

Any testimonials or reviews on this website represent individual experiences and do not guarantee similar results. Individual outcomes vary based on many factors. Testimonials are not intended as claims that our services can achieve specific results for everyone.

Professional Licensing

All clinicians at New Steps Care are licensed mental health professionals in the State of Florida and operate within their scope of practice and competence. License information is available upon request and can be verified through the Florida Department of Health.

Clinical supervision services are provided only by clinicians who hold the Qualified Supervisor designation in Florida.

Limitation of Liability

To the fullest extent permitted by law, New Steps Care and its clinicians shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website or our services, including but not limited to:

• Errors or omissions in website content
• Technical issues with telehealth platforms or internet connectivity
• Unauthorized access to or alteration of your transmissions or data
• Decisions or actions you take based on information provided
• Results or outcomes of therapy services

Assumption of Risk

By using telehealth services, you acknowledge and accept the potential risks, including but not limited to:

• Possible disruption of service due to technical difficulties
• Potential (though unlikely) security breaches of electronic communications
• Limitations in the therapist's ability to respond to emergencies remotely
• The possibility that telehealth services may not be as effective as in-person care for your particular needs

Changes to Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be posted on this page. Your continued use of this website or our services after changes are posted constitutes your acceptance of the modified disclaimer.

Questions or Concerns

If you have questions about this disclaimer or any aspect of our services, please contact us: