Contracting with New Steps Care

Initial Consultation and Needs Assessment

We begin our partnership journey with a thorough consultation to understand your agency’s needs, goals, and the specific services required. This step helps us align our offerings with your objectives, ensuring a seamless integration of services.
 

• Client Profile: Understanding the demographics and specific needs of your clients.

• Service Scope: Identifying the services we can provide, such as therapy, counseling, grant writing, program design, or educational workshops.

• Integration Strategy: Discuss how our services can complement and enhance your existing programs.

Partnership Agreement

Once we've outlined the collaboration's scope, we draft a detailed partnership agreement. This document covers all critical aspects of our partnership:
 

• Services Provided: A comprehensive list of services New Steps Care will deliver.

• Roles and Responsibilities: Clearly defined responsibilities for both New Steps Care and your agency, including coordination and communication protocols.

• Confidentiality and Data Security: Policies ensuring client privacy and secure handling of shared information.

• Financial Terms: Clear billing procedures, payment schedules, and any applicable funding arrangements.

• Outcome Tracking: Methods for evaluating the effectiveness of the partnership and tracking client progress.

Compliance and Ethical Standards

We adhere to all relevant legal and ethical standards, including HIPAA regulations. This ensures that all client interactions are confidential and compliant with applicable laws. We also secure informed consent from all clients or their guardians when necessary.

Ongoing Support and Training

To support our partnership, we offer training and resources to your staff, helping them understand our services and procedures. This includes:
 

• Staff Orientation: Introduction to our team, services, and how to refer clients.

• Professional Development: Access to workshops and training on relevant mental health topics.

• Consultation Services: Available for complex cases or specific client concerns.

Our Commitment to Excellence

New Steps Care is dedicated to delivering high-quality, evidence-based mental health services. Our team of professionals is committed to continuous improvement and excellence in client care, and we value the input and collaboration of our partner agencies.